Unshakable Leadership Hub

Terms and Conditions of Service



ULCHub Membership Agreement

GST/HST #: 758866032 RT0001

Short Form: “ULCHub”

Effective Date: The date on which full membership payment is successfully processed.

Member Name: _______{member_name}______

Hub: ________{hub_name}_______

1. PURPOSE OF THIS AGREEMENT

This Membership Agreement (“Agreement”) is a legally binding contract between Unshakable Leadership Hub Inc. (“ULCHub,” “we,” “our,” “us”) and the undersigned individual (“Member,” “you”).

ULCHub is a professional leadership and referral-based networking organization. This Agreement outlines the terms, expectations, rights, obligations, and standards governing participation in ULCHub programs, hubs, events, meetings, training, materials, systems, and community interactions.

2. MEMBERSHIP BENEFITS

Members receive access to:

  • Weekly structured networking meetings
  • One-industry-per-seat hub model
  • Business referrals and introductions
  • Spotlight presentations
  • Leadership and mindset training
  • Accountability and business development tools
  • ULCHub retreats, workshops, and special events
  • Private online community groups
  • Proprietary ULCHub leadership content, systems, and materials

ULCHub may adjust or enhance its programs to improve the Member experience.

3. DEFINITIONS

3.1 Conduct Violation

Unprofessional, unethical, harmful, misleading, disrespectful, disruptive, aggressive, or culturally misaligned behavior as determined by ULCHub.

3.2 Harassment

Any unwelcome behavior, comment, or conduct that intimidates, humiliates, offends, or causes distress, including bullying and discrimination.

3.3 Chronic Lateness

Arrival after the meeting start time more than three (3) times within ninety (90) days, or any pattern disrupting meeting flow.

3.4 Confidential Information

All business, personal, financial, operational, or proprietary information shared within ULCHub spaces.

3.5 Substitute

A representative attending a meeting on behalf of a Member, subject to ULCHub discretion and approval.

4. ONE SEAT PER INDUSTRY

  • Each hub allows only one Member per primary business category.
  • Category updates require written ULCHub approval.
  • If multiple applicants overlap, acceptance goes to the first approved Member.

5. ATTENDANCE REQUIREMENTS

  • Weekly in-person attendance is expected.
  • No meetings on statutory holidays.
  • Substitutes may attend with ULCHub approval.
  • Missing more than three (3) meetings in ninety (90) days may trigger review.
  • Chronic lateness may count as absence.
  • Repeated absences may lead to suspension or termination.

6. MEMBER PARTICIPATION

Members agree to:

  • Attend weekly meetings
  • Participate in one-to-one meetings
  • Provide referrals when appropriate
  • Support fellow Members
  • Uphold ULCHub’s heart-led leadership culture
  • Maintain professionalism

ULCHub does not guarantee specific referrals or results.

7. CODE OF ETHICS

Members must conduct themselves with:

  • Integrity
  • Professionalism
  • Respect
  • Confidentiality
  • Honesty
  • Collaboration
  • Leadership values

Violations may result in termination without refund.

8. MEMBERSHIP FEES

  • Annual Membership Fee: $999 CAD
  • Term: 12 months from Effective Date
  • All payments are non-refundable.
  • Membership renews automatically unless cancelled 30 days before renewal.
  • Payments must be submitted through ULCHub-approved online systems.

9. BILLING, ONLINE PAYMENTS & CHARGEBACKS

9.1 Payment Authorization

Members authorize ULCHub to charge the stored payment method for membership fees.

9.2 Chargeback Prohibition

Filing a chargeback results in:

  • Immediate membership termination
  • Member liability for chargeback fees
  • Potential legal or collection action

9.3 Failed Payments

If payment fails:

  • ULCHub may retry up to three (3) times
  • Membership may be suspended
  • Termination may occur after seven (7) days
  • Late balances may incur interest at 8% above Bank of Canada prime rate

ULCHub does not offer installment plans.

10. AUTOMATIC RENEWAL

  • ULCHub will notify Members 30 days prior to renewal.
  • Membership renews automatically unless cancelled at least 30 days before renewal.
  • Members must ensure their billing method remains current.

11. CANCELLATION POLICY

No refunds are provided for:

  • Missed meetings
  • Partial months
  • Unused membership time
  • Conduct-based termination
  • Abandonment of membership

ULCHub may, at its discretion, offer a membership credit:

  • Valid for up to 2 years
  • Not transferable
  • Subject to a $100 administrative/rollover fee

Pricing in future years may vary.

12. TERMINATION BY ULCHub

ULCHub may terminate membership for:

  • Non-payment
  • Repeated absences
  • Conduct violations
  • Misrepresentation
  • Harassment
  • Breach of confidentiality
  • Disruption of hub operations

No refunds are issued upon termination.

13. CONFIDENTIALITY

  • Members must protect all Confidential Information.
  • Members may not share ULCHub materials.
  • Recording meetings without permission is prohibited.
  • Information may not be used outside ULCHub.
  • Contact lists may not be distributed.

Breaches may result in termination.

14. MEDIA RELEASE

Members grant ULCHub permission to use their photos, videos, testimonials, and recordings for promotional purposes unless opting out in writing.

15. INTELLECTUAL PROPERTY

All ULCHub content and systems are proprietary. Members may not copy, teach, sell, publish, modify, or distribute ULCHub materials without written permission.

16. LIMITATION OF LIABILITY

ULCHub is not responsible for:

  • Loss of income
  • Loss of business
  • Data loss
  • Issues arising from Member interactions
  • Referral outcomes

ULCHub’s total liability shall not exceed the membership fees paid in the prior 12 months.

17. INDEMNIFICATION

Members shall indemnify and hold ULCHub harmless for claims arising from:

  • Member actions
  • Business activities
  • Misconduct
  • Misrepresentation
  • Breach of this Agreement

18. MEETING VENUE & SCHEDULING

ULCHub may:

  • Change venues
  • Adjust meeting times
  • Move meetings online
  • Reschedule or cancel meetings

ULCHub is not responsible for Member expenses resulting from changes.

19. EARNINGS DISCLAIMER

ULCHub does not guarantee:

  • Income
  • Referrals
  • Business growth
  • Success

Results vary based on Member participation.

20. GOVERNING LAW

This Agreement is governed by the laws of Ontario, Canada.

21. DISPUTE RESOLUTION

Disputes shall follow:

  • Written notice
  • Informal resolution
  • Mediation or arbitration in Ontario

Members waive the right to class actions. ULCHub is not responsible for Member-to-Member disputes.

22. SEVERABILITY

If any part is invalid, the remainder remains enforceable.

23. ENTIRE AGREEMENT

This Agreement supersedes all prior verbal or written agreements.

24. COMPREHENSIVE LIABILITY, WAIVER & RISK ACKNOWLEDGMENT

The entire previously drafted Section 24 remains fully integrated here, unchanged, and applies equally to all ULCHub Activities and all Hubs.